Dubai Mall
About Dubai Mall
Dubai Mall is the world’s largest retail and entertainment destination, located in the heart of Downtown Dubai next to the Burj Khalifa. With over 1,200 retail outlets, 200 dining options, and a total floor area of more than 500,000 square metres, it attracts millions of visitors each year. Beyond shopping, the mall houses major attractions such as the Dubai Aquarium & Underwater Zoo, an Olympic-sized ice rink, and the VR Park, positioning it as both a global tourism hub and a lifestyle destination. Dubai Mall is central to Dubai’s vision of blending retail, leisure, and innovation at an unmatched scale.
My contributions
I contributed as a Product Designer on projects for Dubai Mall, focusing on enhancing the digital experience for visitors and retailers. My work included conducting heuristic reviews of existing interfaces, identifying usability gaps, and proposing design improvements to streamline navigation and content discovery. I created wireframes, prototypes, and high-fidelity visuals that supported clearer wayfinding, improved access to promotions and events, and strengthened the overall customer journey across web and mobile platforms. These contributions helped align Dubai Mall’s digital presence with its reputation as the world’s largest and most innovative retail destination.
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